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Clearhill

Cashless payments with loyalty rewards.

Accolades

  • Digital DNA - Best App of the Year 2024 Finalist

    • We we delivered

  • iOS and Android App
  • UX/UI Design
  • Cashless Payment Integration
  • Loyalty Program Development
  • ECommerce Store
  • API Integrations

    • The Challenge.

    To boost business with enhanced customer experiences by creating cashless mobile App payments triggering on location machines.

    Clearhill has risen to success within the entertainment sector and the pressure was on to develop a business first mobile App that transitions to a cashless revenue stream, provide a frictionless User experience when triggering the onsite machine and retain customer loyalty with 'Fun Coin' rewards at every play. The challenge was set!

    The Approach.

    We prioritised a user-centric design process, mapping the entire customer journey from mobile interaction to physical engagement with the machine.

    By aligning digital and onsite experiences, we built a seamless ecosystem that drives loyalty, fun, and frictionless play.

    ‘Boosting business with enhanced customer experiences.’

    Frictionless user experience.

    We prioritised a user-centric design process, mapping the entire customer journey from mobile interaction to physical engagement with the machine.

    By aligning digital and onsite experiences, we built a seamless ecosystem that drives loyalty, fun, and frictionless play.

    Clearhill are the only company in the world to bring this innovation to the leisure vending market and are now operating 1,700 machines across 400 locations in UK and Ireland.

    Helping customers find their closest machine.

    With 100's of machines located in over 400 shopping centres, the App can smartly display the nearest machine with its unique profile. Users can easily select their ride and play.

    In addition to location, the app also allowed users to filter machines by type, such as Skill Cranes or Kiddie Rides, helping them find the perfect activity. To ensure a smooth user experience, we developed a system of coded stickers placed on each machine. By scanning the sticker with the app, users can effortlessly initiate gameplay, eliminating any confusion and maximising playtime.

    Users can make cashless payments using Clearhill’s digital currency which automatically triggers onsite machines at each location.

    Rewarding and incentivising users.

    Clearhill Mobile App wants to reward customers at every possibility and the App displays a simple matrix packages allowing Users to buy bundles to play.


    Customers can purchase each experience and redeem them for rewards, sweets, prizes and promotional items enhancing customer loyalty and retention.


    The App supported a wide range of payment gateways including Google Pay, Apple Pay, Stripe and PayPal.

    Clearhill has clear vision for this unique consumer market and has invested heavily in areas like cashless payments and mobile phone payments, to ensure that such opportunities are no longer lost in an increasingly cashless retail world.

    No Coins, No Problem: Fun Hub's Digital Revolution

    The integration of digital currency within the Fun Hub App has revolutionised how users interact with leisure vending machines. By enabling cashless payments, users can now effortlessly make transactions using their mobile devices, eliminating the need for physical cash. 


    This shift to digital currency not only streamlines the payment process but also enhances the overall user experience, making transactions faster, more secure, and more convenient.

    ‘The App has revolutionised our business in the last year, moving customers to a digital currency promoting loyalty and increasing retail revenue.’

     

    John McAreavey, Clearhill

    £4m

    turnover increase.

    The App is key to Clearhill’s strategy and scalability with their sights firmly set on expanding their product base, increasing turnover from £3 million to £7 million.

    The Result

    This innovative App is the linchpin within Clearhill’s ambition and goals to disrupt and revolutionise what is a traditional industry.

    The system and technology developed and employed in this App forms the basis for a new suite of products, including one that will transform the gaming industry by allowing customers to watch and virtually play any machine in the UK in real-time.