The Challenge.

To boost business with enhanced customer experiences by creating a customer rewards mobile App with cashless payments, triggering physical onsite machines.

Clearhill has risen to success within the entertainment sector and the pressure was on to develop a business first mobile App that transitions to a cashless revenue stream, provide a frictionless User experience when triggering the onsite machine and retain customer loyalty with 'Fun Coins' rewards at every play. The challenge was set!

The Approach.

We prioritised a user-centric design process, mapping the entire customer journey from mobile app interaction to physical engagement with the machine.

By aligning digital and onsite experiences, we built a seamless ecosystem that drives loyalty, fun and frictionless play.

Frictionless digital solution.

The Funhub App offers Users a convenient experience by securely loading cash into the app, which then converts into digital Fun Coins for use. Users can then trigger the app to activate onsite machines and start earning points.  

By integrating digital and onsite experiences, we've created a smooth ecosystem that fosters loyalty, enjoyment and effortless gameplay.

Helping customers find their closest machine.

With 100's of machines located in over 500 shopping centres, the App can smartly display the nearest machine with its unique profile. Users can easily select their ride and play.

In addition to location, the app also allowed users to filter machines by type, such as Skill Cranes or Kiddie Rides, helping them find the perfect activity. To ensure a smooth user experience, we developed a system of coded stickers placed on each machine. By scanning the sticker with the app, users can effortlessly initiate gameplay, eliminating any confusion and maximising playtime.

Rewarding and incentivising users.

Clearhill Mobile App wants to reward customers at every possibility and the App displays a simple matrix packages allowing Users to buy bundles to play.


Customers can purchase each experience and redeem them for rewards, sweets, prizes and promotional items enhancing customer loyalty and retention.


The App supported a wide range of payment gateways including Google Pay, Apple Pay, Stripe and PayPal.

No Coins, No Problem: Fun Hub's Digital Revolution

The integration of digital currency within the Fun Hub App has revolutionised how users interact with leisure vending machines. By enabling cashless payments, users can now effortlessly make transactions using their mobile devices, eliminating the need for physical cash. 


This shift to digital currency not only streamlines the payment process but also enhances the overall user experience, making transactions faster, more secure, and more convenient.